FAQs
We have been in the jewelry industry for over 20 Years and in the same mall for over
13 years. Our experience and longevity as well as customer loyalty speaks volumes to
our dedication to providing the best service possible.
Inside the South Plains Mall in Lubbock Texas
Depending on the kind of job, the majority of the work we do includes a 3, 6 or 12
month warranty.
Most repairs are done while you wait or within 24 hours. We want you reunited with
your treasured items!
We communicate with you based on YOUR preferences. Email/Text/Call are all
options.
Of course! You can leave as many as you’d like.
Yes, without a problem.
Yes, we have great expertise in watch repairs
Treasures offers appraisals and can advise on insurance, but we do not offer insurance
services.
Exchange within 7 days with original receipt. We do not offer refunds.
Yes, we buy and trade old, new and broken jewelry.
Absolutely! If you can dream it, we can create it.
Yes! Your design is as unique as you are. We don’t share your design with anybody
else without your specific permission.
Yes, 90 days layaways available with as little as 10% down.
Yes, financing is available for all kinds of credits good/bad or No credit. Some
restrictions do apply – please contact us for more information.